FREQUENTLY QUESTIONS

Below are frequently asked questions, you may find the answer for yourself.

Here you will find a list of frequently asked questions relating to The Oak store. Still can't find your answer? Send us a message.

We offer wrapping on all ordered items

Yes, we do. Our delivery timelines are between 9:00 am and 4:00 pm on Saturday. While on Sundays from 11:00 am to 4:00pm

You will need to send your contact details and address through our whatsapp button, choose a delivery option and then make payment.

We have an mpesa till no for those who wish to pay online. We also accept cash payments on delivery

Returns processing may take up to 14 days. Refunds are made to the purchaser using the original method of payment.